Complete redevelopment of employee and student intranet systems for Sumner-Bonney Lake School District
Research, development, user testing, launch, follow-up development, and assessment of employee and student intranet platforms.
Improve usability and findability of intranet, fix search, respond to user feedback, implement user generated content, implement staff database, integrate new single sign-on system.
Move to new platform with easier content editing, build UI and search based on newly launched and successful public sites, work with current IT team on SSO and staff database.
Managing expectations and time, avoiding "design by committee" issues, significantly expanded timeline, SSO integration issues.
Communicate early and often, consistent updates, reach out to existing teams and the staff for direction on specific issues, work with both internal stakeholders to find compromise on contentious aspects, choose to delay until ready instead of launching half-baked product.