SBLSD Public Websites

Complete redevelopment of 15 public websites for Sumner-Bonney Lake School District

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Details

SBLSD

Research, development, user testing, launch, follow-up development, and assessment of 15 public websites.

Specifics

  • Build familiarity with existing platform and explore new alternatives
  • Development of new front-end and consistent, but thematically separate, UI for all sites
  • Near-simultaneous launch of sites after research and development
  • Follow-up development tasks after launch

Goals

Improve usability and findability of sites, fix search, respond to user feedback.

Approach

Familiarization with platform, multiple rounds of user testing and feedback, exploration of frameworks and layouts, process user statistics and launch feedback and respond with follow-up development.

Problems

Managing expectations and time, avoiding "design by committee" issues, significantly expanded timeline.

Solutions

Communicate early and often, consistent updates, be flexbile and ready to try alternative methods, work with both internal stakeholders and the public to find compromise on contentious aspects, choose to delay until ready instead of launching half-baked product.